Total Health
Healthcare information and directory platform
Patient-focused healthcare information platform providing authoritative medical content from senior doctors, alongside a searchable directory of health professionals, hospitals, and clinics — delivering "decision intelligence" to help patients make informed medical choices.
The Challenge
In an age where health information is abundant but credibility is scarce, Total Health needed a platform that delivers trustworthy, expert-vetted medical content. They required:
- A content management system that medical professionals could use to publish authoritative articles on conditions, treatments, and healthcare decisions
- A searchable directory of health professionals with specialty filtering and location-based search
- Hospital and clinic listings with detailed service information
- Medical dictionary for patient education
- Custom reporting to understand content performance and user engagement
- Flexible content blocks for editorial layouts and featured content
- Custom forms for patient enquiries and professional submissions
- Migration tools to bring content from legacy systems
The Solution
Built a content-rich Drupal 11 platform with custom modules for blocks, forms, reporting, and content migration — optimised for editorial workflows and content discovery.
- Health professional directory: Custom content type with structured fields for specialties, qualifications, locations, and contact information — searchable and filterable for patients seeking specific expertise
- Expert-authored content: Article system with author attribution to senior doctors and consultants, ensuring all medical content is clinically reviewed and authoritative
- Hospital & clinic listings: Structured directory with service descriptions, locations, and specialties
- Medical dictionary: Glossary system explaining medical terminology in patient-friendly language
- Custom blocks system: Flexible content blocks (
th_blocks) for featured content, callouts, and promotional sections that editors can place throughout the site - Custom forms: Patient enquiry forms and professional registration (
th_forms) with validation and routing - Reporting dashboard: Custom analytics (
th_reports) showing content performance, user engagement, and directory usage - Content migration: Migration tools (
th_migrate) to import legacy content, preserve SEO, and maintain URL structure - Editorial workflow: Drupal 11's content moderation for draft/review/published states with role-based permissions
The Results
Delivered a trusted information resource where patients can access expert medical guidance and find qualified healthcare professionals. The flexible content system allows medical professionals to publish authoritative articles without technical knowledge. The directory connects patients with specialists, and the reporting tools provide insights into which health topics users are researching most. The platform has been upgraded from Drupal 8 to Drupal 11, demonstrating long-term architectural sustainability.